Effective Date: Janurary 16th 2025
Thank you for shopping with Tropic Of Saturn! Please review our return policies below.
RETURNS
Because all of our products are custom-printed to order, we generally do not accept returns for:
• Buyer’s remorse
• Ordering the wrong size or color
• Accidental orders
However, if your item arrives damaged, defective, or incorrect, we will replace it at no additional cost to you.
REFUNDS
• Damaged/Defective Items: Please contact us at info@tropicofsaturn.com or use our contact page, https://tropicofsaturn.com/pages/contact/ within 48 hours of receiving your goods so we can find a solution. We cover the cost of return/replacement shipping for items confirmed as damaged or incorrect.
• Approved Cases: If your claim is approved, we will either issue a replacement product or a full refund to your original payment method. Please allow within 2-weeks for return processing and shipping of replacement product.
• Non-Refundable Cases: Refunds are not available for reasons outside our control, such as shipping delays caused by carriers or customs.
Questions?
If you have any questions about Shipping, Returns, or Refunds, please contact us:
https://tropicofsaturn.com/pages/contact/
